Once you fully vacate your unit at the time of move out, you will be receiving a final disposition that lists any remaining charges or credits on your account. This can include remaining balances for unpaid rent and fees and/or additional charges from move out to cover damages beyond normal wear and tear.
Learn more about our final disposition process below!
When you have vacated your unit, one of our dedicated staff members will come and complete your move-out inspection. This inspection is done after you move out for an uninterrupted process. We recommend that you also perform your own inspection for your personal records before vacating. The move-out inspection will list any additional damages for items beyond normal wear and tear that will need to be charged to your account.
Once the inspection is completed, our team will send out a final disposition that lists each itemized charge. These charges could be for any unpaid rent or fees throughout the course of your lease and/or additional charges determined through the move-out inspection. You will need to pay these charges as soon as possible upon receiving your final disposition. Here is an example of what those charges could look like:
Want to avoid some of the most common charges? Check out our blog post on frequent move-out charges for more information on what you can do to steer clear of additional fees!
You may have credits on your account that will be issued in the form of a refund check. These credits could be due to prepayment that was not used for charges. You could also receive a refund of your security deposit if you signed your lease after October 2023 or if your property was taken over by MiddleTown in the middle of your lease and came with that form of deposit.
It is imperative that we have a forwarding address on file to send any refund checks to—MiddleTown cannot direct deposit refunds into your account. Please supply your forwarding address to our Resident Services department before moving out of your unit.
We recognize that mistakes can be made and allow our residents to contact us with any disputes they have regarding their final disposition. We ask that you please email your disputes and any images that may support them to residentservices@middletownpg.com.
If you have any questions about the final disposition process, please contact our Resident Services department at 765-289-7618 or residentservices@middletownpg.com.
Resident Services Office:
1709 N Walnut St, Muncie, Ind.
Leasing Office:
1717 N Walnut St, Muncie, Ind.
Muncie Offices: Mon - Fri: 10 AM - 7 PM
Sat: 9 AM - 6 PM (Leasing only)
(765) 289-7618
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