Move-Out Information

Move-Out Procedures

Thank you for letting us be your home away from home during your stay with us! When moving out of your unit, it is imperative that you follow our move-out process to avoid charges.

1. Log into your online portal to check your move-out date. Your online portal will show your lease end date and any remaining balances that will need to be paid before the end of your lease. If you choose to move out early, you are still responsible for all charges until your lease end date.
2. Turn in all door keys, mailbox keys, and parking permits to our office. You will need to drop these items off at the office for your location. Failure to return your keys can result in a fine. DO NOT LEAVE YOUR KEYS IN THE UNIT.
3. Give us your forwarding address. We will need your forwarding address for out records and to send any further documentation or communication.
4. Take all utilities out of your name (including phone and cable), effective on your lease end date. Even if you are moving out early, your utilities must remain in your name until your lease expiration date.
5. Turn off auto-pay on your portal. You will need to turn off auto-pay if you have it turned on through your AppFolio online portal to avoid any automatic charges after your lease end date.
6. Clean your unit so that it is in the same condition as when you moved in. Make sure to leave no items behind. Don't forget to clean out any storage units, sheds, or garages if you have them. Any items left behind will be trashed out.

Failure to vacate the property by 12pm on the date of your lease expiration will result in a $250 per day fine. Please refer to Section 1.14 for more information on charges associated with move out.

Hotel Accommodations

Moving to another property and need a place to stay between lease terms? We offer special rates at local hotels for our residents. Please contact us at marketing@middletownpg.com if you are interested or would like more information on these accommodations. 

To avoid being charged move-out charges, please make sure to thoroughly clean out your unit and remove any items. Possible charges can be found in Section 3.1 of your lease. You can also check our blog, linked here, for tips on how to avoid the most common move-out charges!

Have Questions?

If you have any questions regarding our move-out procedures, please reach out to Resident Services by calling 765-289-7618, selecting your location, and selecting the option for current residents. You can also email us at residentservices@middletownpg.com.

While we are sad to see you go, we wish you the best of luck and hope you choose us for your future housing needs!