Paying Your Rent

January 19, 2023

How to Pay Your Rent

A person holding a credit card and typing on a computer.

There are three options for paying your rent: you can pay online through your AppFolio online portal, drop off your check/money order to one of our offices, or mail your check/money order.


AppFolio Online Portal

To pay your rent through your AppFolio online portal:

  1. Log on to your online portal. You will be directed to the home page.
  2. Go to the "Payments" tab on the side menu. From here, you will have options to make a one-time payment or set up auto-pay. You can also view your balance, full account ledger, past payments, and scheduled payments.
  3. To make a payment, click the "Pay Now" button.
  4. You will be asked a series of questions regarding your payment method, payment amount, and payment date. Fill out this information and submit your payment.


Payment Methods on the Portal

When using your online portal to pay rent, there will be a processing fee, which differs based on the type of payment. Debit and credit card payments are accepted through the online portal only—they will not be accepted at our offices.


Need help with your online portal? Watch the video below!

Drop off or Mail Check/Money Order

You may also choose to use a check or money order to pay your rent. You can either mail this to the proper office for your location, drop off the check during our office hours, or use one of our after-hours drop boxes (where applicable!).


  • Please mail or drop off all rent checks to: 1709 N. Walnut St., Muncie, IN 47303


Checks should be made payable to the proper payee, which is stated in Section 1.1 of your lease. They should not be made out to MiddleTown Living.


Please note: If you are NOT on a MiddleTown Property Group lease, the proper payee should have been included in your onboarding letter.  If you no longer have access to that information, please reach out to our office for the correct payee.


If you choose to mail in your payment, you will be responsible for ensuring that the payment arrives before the due date. Late fees will be applied if the payment arrives after the due date stated on your lease. Please check your specific lease for the date in which rent must be paid before late fees are added. Your lease can be found on your AppFolio online portal, or you can request a copy from the proper office.


Need Assistance?

Having trouble paying your rent through one of our methods? You can contact our offices for assistance. Call 765-289-7618, select the option for your location, then select the option for current residents.


You can also email your questions or concerns to residentservices@middletownpg.com.

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